Shipping Information

At Thermal Optics Shop, we are committed to fast and reliable delivery worldwide. Every order is processed with care to ensure your thermal optics reach you quickly and in perfect condition.

United States Shipping

Orders shipped within the United States are delivered within 1–2 business days after dispatch. All domestic orders are shipped via trusted carriers such as UPS, FedEx, or USPS with full tracking. You will receive a tracking number once your order has been shipped.

International Shipping

We provide international shipping to most countries. Delivery time for international orders is typically 5–7 business days, depending on destination and customs clearance. Customers are responsible for complying with their local import laws and regulations.

Shipping Rates

  • Free Shipping: Orders over $400 qualify for free worldwide shipping.
  • Standard Shipping: A flat rate of $20 applies to orders below $400.

Order Processing and Cut-Off Time

Orders placed before 3:00 PM (Pacific Time) are shipped the same business day. Orders placed after the cut-off time will be shipped on the next business day.

Please note: We do not ship on Saturdays or Sundays. Orders placed over the weekend will be processed on Monday.

Tracking and Delivery

Once your order ships, you will receive an email with your tracking number and carrier details. You can track your package directly through the carrier’s website or on your account dashboard.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses. For assistance with changing your delivery address, contact our Support Team immediately after placing your order.

Customs and Import Duties

International orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the buyer and are not included in the purchase price or shipping fee.

Need Help?

For any shipping-related questions, please contact our support team at [email protected] or call (661) 213-8331. We are available 24/7 to assist you.