Terms and Conditions

Welcome to Thermal Optics Shop. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order. These terms govern your use of our website and your relationship with our company.

1. Company Information

Thermal Optics Shop 1745 Geary Blvd, San Francisco, California Email: [email protected] Phone: (661) 213-8331

2. General Terms

  • All sales made through Thermal Optics Shop are subject to these terms and conditions.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • By placing an order, you confirm that you are at least 18 years of age and legally permitted to purchase thermal imaging equipment in your country.

3. Products and Availability

We make every effort to ensure that all product descriptions, images, and pricing on our website are accurate. However, errors may occur, and in such cases, we reserve the right to correct them and revise your order if necessary. Product availability is subject to stock levels and manufacturer supply.

4. Orders and Payments

  • All orders must be placed through our secure checkout system.
  • We accept Visa, MasterCard, American Express, PayPal, crypto, and bank transfer.
  • All transactions are encrypted and processed securely.
  • We reserve the right to decline or cancel orders that do not meet our verification standards or where fraudulent activity is suspected.

5. Shipping and Delivery

We provide worldwide shipping with full tracking. Orders above $400 qualify for free delivery. Delivery times vary by destination and customs clearance procedures. Customers are responsible for compliance with local import laws and regulations.

6. Warranty

All thermal optics products sold by Thermal Optics Shop include a 5-year warranty covering manufacturing and material defects. This warranty does not cover misuse, unauthorized modification, or accidental damage.

7. Returns and Refunds

Customers may request a return within 14 days of delivery if the product is unused and in its original condition. To initiate a return, please contact our Support Team with your order number and reason for return. Refunds are processed once returned items are inspected and approved.

8. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Thermal Optics Shop and is protected under applicable copyright laws. Unauthorized reproduction or use of any material without written permission is prohibited.

9. Limitation of Liability

Thermal Optics Shop is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Privacy Policy

We respect your privacy and handle your information in accordance with our Privacy Policy. Personal data is collected only to process your orders, improve service, and communicate relevant updates.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes arising from the use of this site or purchases made through it shall be handled in the courts of California.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us at: [email protected] or call (661) 213-8331.